FAQ

Frequently Asked Questions

Answers to some common questions about our bookkeeping, credit control and business administration support.

What types of businesses do you support?

Hayes Business and Finance Support works with small and medium-sized businesses that need reliable bookkeeping, credit control or business administration support. Support can be ongoing or focused on particular areas of your business.

How do you handle confidential business information?

Client information is handled professionally and confidentially. The systems and processes used will depend on the type of support required and can be discussed before work begins.

Can you work remotely with my business?

Yes. Hayes Business and Finance is based in Northamptonshire and provides bookkeeping, credit control and business administration support remotely to businesses across the UK. This means we can work together effectively wherever your business is based.

What is included in your credit control service?

Credit control support can include monitoring outstanding invoices, payment follow-up, overdue account management, customer communication and debtor reporting, helping you keep on top of payments and protect cash flow.

How do I get started?

Simply get in touch to tell us what support you need. We can discuss what’s taking up your time, where you need help and the level of support that would work best for your business.

Can I use Hayes Business and Finance for administration as well as finance support?

Absolutely. Support can include day-to-day administration, quotations and follow-up, document management, inbox and correspondence support, data entry, scheduling and other back-office tasks.

Need a Little More Help?

Every business needs something different. Whether you’re looking for bookkeeping, credit control, administrative support or a combination of services, get in touch and tell us what you need.